Shipping policy
Shipping Policy
Thank you for shopping with us. Below is our shipping policy to ensure a smooth and transparent shopping experience.
1. Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
2. Shipping Methods & Fees：USPS Delivery
Standard Shipping (7–9 Days)：
Orders $70.00 and above: Free shipping
Orders $0.00–$69.99: $5.99
Expedited Shipping (3–5 Days): $9.99
Expedited shipping fees are non-refundable.
Please note: Delivery times are estimates and may vary depending on location and carrier conditions.
Estimated Delivery Times
| Region / State | Standard Shipping (7–9 days) | Expedited Shipping (3–5 days) |
| West Coast (CA, OR, WA, NV) | 7–8 days | 3–4 days |
| Mountain (AZ, CO, ID, MT, UT, WY, NM) | 7–9 days | 3–5 days |
| Midwest (IL, IN, IA, KS, MI, MN, MO, NE, ND, OH, SD, WI) |
8–9 days |
4–5 days |
| South (TX, OK, AR, LA, MS, AL, TN, KY, GA, FL, SC, NC, VA, WV) |
8–9 days |
4–5 days |
| Northeast (NY, NJ, PA, MA, CT, RI, VT, NH, ME) |
8–9 days |
4–5 days |
| Alaska & Hawaii |
10-14 days |
5–7 days |
Undeliverable Areas:
USPS does not deliver to certain remote or restricted locations, including some military APO/FPO/DPO addresses, certain PO Boxes in remote areas, and some isolated islands. If your address falls under these categories, we will contact you to discuss alternatives.
3. Tracking Information
Once your order ships, tracking details will be provided via email.
Tracking updates typically become available within 24 hours.
4. Shipping Delays
While we strive to deliver all orders on time, delays may occur due to weather conditions, holidays, or carrier disruptions.
If your package has not arrived within the expected timeframe, please contact our customer support team for assistance.
5. Delivery & Signature
In some cases, a signature may be required upon delivery.
Please ensure someone is available to receive the package or choose a safe delivery option when applicable.
6. When Can I Expect My Order?
Here’s how it works: You order, we prepare, and then we ship!
From the time your order is placed, the entire process typically takes 7–9 business days, including order processing and delivery.
Once your order has been shipped, you’ll receive a shipping confirmation email with a tracking number, so you can follow your package every step of the way.
Tracking information usually becomes available within 24 hours after shipment.
Your order confirmation email will include our best estimated delivery timeframe. After your order has been fulfilled and shipped, you’ll receive a notification with a unique tracking link for real-time updates.
7. Customer Support
For any questions regarding your order or delivery, contact us at: info@voshbon.com